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In today’s highly competitive business environment, trust and credibility have emerged as essential qualities for sustainable success. In Ghana, where business relationships are built on personal connections and reputation, fostering trust and credibility has become a powerful competitive advantage. It is of utmost importance to thoroughly evaluate the significance of trust and credibility within the […]

Customer service is the backbone of any successful business in the private or public sector, yet it remains a significant challenge in Ghana today. In spite of rising business opportunities in this country, there is a fundamental problem with the quality of customer service in these sectors which needs to be addressed urgently. Recognizing and […]

On Sunday, March 15, 2020, the president of Ghana, Nana Addo Dankwa Akufo-Addo, declared a raft of measures to combat the COVID-19 epidemic which included the closure of schools, the banning of public gatherings and the adoption of social distancing measures to slow down the spread of the virus. Public anxiety and uncertainty were at […]

Background: An investor purchased a high-end apartment in Accra, expecting strong rental yields and steady occupancy rates. However, after acquiring the property, they faced unexpected challenges including low rental demand and high service charges imposed by the developer, making it difficult to achieve the expected return on investment. Challenges Faced: How The JEN Group Could […]

Background: An investor purchased an off-plan apartment in Accra from a reputable developer, expecting timely delivery and high appreciation value. However, unforeseen project delays due to poor project management, funding issues, and regulatory setbacks disrupted the timeline, leading to financial losses and uncertainty. Challenges Faced: How The JEN Group Could Have Helped: Outcome: Had the […]